Hafilat Card Abu Dhabi

hafilat card abu dhabi

What is Abu Dhabi Hafilat Card?

Hafilat Card is the smart Travel Card used for public transportation in Abu Dhabi. The card is managed by the integrated  Transport Centre under the department of Municipalities and Transport. Passengers can use it to pay fares electronically instead of using cash. Moreover, this card provides modern solutions for residents and tourists by offering quick tap-and-go payments while using public transport services.

hafilat card recharge using official portal

How does the Hafilat Card Work?

Abu Dhabi Hafilat Card works through an electronic payment system that allows passengers to pay bus fares quickly using their card instead of cash.

  • First of all, purchase this card from available places like bus stations, ticket machines, or authorized stores in Abu Dhabi.
  • After that, add balance or activate a travel pass through online services, vending machines, or recharge centers.
  • To use this card, make sure you carry it with you while travelling on public buses.
  • When entering the bus, tap your card on the card reader near the entrance door.
  • The system records your journey details while you travel.
  • Before leaving the bus, tap again on the card on the exit machine to calculate the exit fare.
  • The bus fare is automatically deducted from your available card balance.

Hafilat Card Pricing & Bus Fares

The Hafilat Card uses a smart fare system where the fare prices depend on the route and passenger category in Abu Dhabi :

Route Fare
City Bus Around AED 2 per trip 
Regional BusAED 5 to AED 10 +
Airport BusAED 4
Express BusAround AED 2 per trip 
AL AIN CityAED 10 
DubaiAED 25 
pricing and bus fare
hafilat card types

Types of Hafilat Card

There are different types of Hafilat Cards available in Abu Dhabi to match the needs of regular commuters, students, senior citizens and special passengers.

Hafilat Card TypePriceValidity
Anonymous CardAED 10 16 years
Personalized CardAED 10 5 years
Student CardAED 5 5 years
Senior Citizen CardAED 5 5 years
People of Determination CardAED 5 5 years
Tourist CardFree14-30 Days

Where to Buy a Hafilat Card in Abu Dhabi

You can buy Hafilat Card from many official places across Abu Dhabi. These locations are specially for residents, students, and tourists so they can get a card without any difficulty.

  • Bus Stations Across Abu Dhabi City and nearby areas.
  • Al Sila Bus Station
  • Ghayathi Bus Station 
  • Madinat Zayed Bus Station
  • Bani Bus Station
  • Mussafah Bus Station
  • Ticket vending Machines at bus stops and terminals 
  • Customer Happiness Centres at major transport hubs.
  • Supermarkets and Retail Outlets like Lulu Hypermarket
  • Abu Dhabi International Airport Bus Service areas
buy abu dhabi hafilat card

How to Recharge Your Hafilat Card in Abu Dhabi?

card recharging

Follow these instructions and check out the complete procedure on how you can add money to Abu Dhabi Hafilat card account :

  • Open the official website on your device.
  • Select the “Recharge Card “ option on the page.
  • Type your 16-digit card number from the back of the card.
  • Enter the amount that you want to recharge from your phone.
  • After that, select the payment option like Visa, Mastercard, debit card, Apple Pay, or Google Pay.
  • Confirm the payment to continue the recharge process.
  • Wait for the transaction to complete successfully.
  • Once done, tap your card on the bus machine or card reader to update the balance instantly.

How to Check Your Hafilat Card Balance?

To check Hafilat Card Balance follow these sequential steps :

  • Moreover, you can also view recent trips and card expiry dates.
  • Head over to the official website darb.qmobility.ae on your phone .
  • After that select the option, “check balance” or” My Card “ .
  • Enter your 16-digit Hafilat Card Number and press the submit button.
  • Your current balance will appear on the screen.
hafilat card balance
hafilat card advantages

Advantages of Using the Hafilat Card

Here are multiple perks of using Hafilat Card Abu Dhabi for Public Transportation:

  • Hafilat Card helps passengers to save money because fares are usually lower than paying with cash.
  • Regular Travelers can use weekly or monthly passes to reduce their daily transportation expenses. 
  • Hafilat Card in Abu Dhabi provides benefits to senior citizens and students by providing special discounts and travel concessions on public buses.
  • After getting this card, passengers do not need to speak with the conductor for ticket payments because the fare system works automatically.
  • Personalized Hafilat Card provides additional safety because a lost balance can often be transferred to a replacement card.
  • Tourists can easily use the Abu Dhabi Hafilat Card because they can buy an anonymous card and start travelling on public buses without any registration.

Hafilat Customer Service & Support

If you have any queries or problems about your Abu Dhabi Hafilat Card, you can contact their supportive team by phone, online services, or by visiting Customer Service in Abu Dhabi. 

Service TypeDetails
Main Hotline800 88888
Alternative Number800 555555
Customer Service800 850 ( Multilingual Support )
Postal AddressHafilat Industry L.L.C, P.O. Box 91207, Abu Dhabi, UAE 
Customer Happiness CentresMajor Bus Station in Abu Dhabi
Airport Support LocationZayed International Airport
Bus Station SupportAL AIN Bus Station
Regional SupportAL Dhafra Bus Station
Mobile ServicesDARB Mobile Services
Available ServicesCard registration, recharge, balance inquiry, lost card replacement, complaints, and technical support 
Official WebsiteHafilat Official Website

Wrapping Up

Faq’s | You May Want to Know

You can purchase cards from bus stations, vending machines, supermarkets, and customer service centers across Abu Dhabi.

Yes, the card uses an electronic payment system that provides secure travel transactions.

No, anonymous cards can be purchased and used immediately without registration.

Yes, Hafilat Card provides special discounted fares for school and university students in Abu Dhabi. Eligible students can get 50% discount on public buses.